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To be honest, I have an odd relationship with “Rules”! On one hand, rules are necessary as they help to set and maintain order, protect people from themselves and others, and ultimately provide some form of structure that makes our surroundings make sense. On the other hand, no one ever achieved anything great by following […]

Emails… you know those things that relentlessly pile up in your inbox providing you important job-related information, that endless portal for your boss and coworkers to request things and share information whether you want it or not, that technological wonder that spams you to death, and that thing you check religiously for hours on end

I know it’s not the sexiest of titles, A Leader’s Focus of Treatment, however it was one of the first impactful things I ever implemented after my first promotion into a leadership position… beginning the evolutionary process from Manager to Leader! It was the first concept I ever named, stood behind, and I had to

I’m a BIG believer in three things when you’re in a position of leadership… putting people in the right seat; especially your Right-Hand Person, being willing and able to have tough conversations with your people… up to and including letting them go, and that it should never come as a surprise to an employee if

Forgiveness as a part of Leadership? You better believe it! If you’re in a professional position of leadership, I’m sure you’ve experienced employees making mistakes… mistakes you had to answer for and/or clean up, employees making the same mistake for the fifth time in a row, perhaps an employee challenged your idea or called you

TRUST, what a heavy word and foundational building block of any great relationship… professionally or personally. I’ve had the honor of meeting leaders of organizations all around the world and one of my opening questions is always, “What would you like to get out of bringing someone like me in?”. They share their concerns, pain-points,

When I present my Leader’s 3 to organizations around the world… A Leader’s Vision & Vision Factors, Expectations, and Rules for their team/s; one word mentioned more than any other is “Respect”. Leaders would like their people to engage respectfully with one another and across departments… as noble as this sounds, it’s also as vague…

I was recently in a store… a very famous store and organization I won’t say the name of… and an employee behind the counter looked stressed and out of sorts. We spoke briefly and I asked what has become the hardest part of his job and he said something profound, “Over the years, they’ve created

In my employee days, I remember the “Big Boss” stopping in to see the facility and possibly talk to employees… you would have thought the President of the United States, The Queen of England, or any other “BIG Name” you can think of was coming over for Sunday Dinner! I watched my bosses and coworkers

As an “Inspired & Motivated” employee or person, you like your work, excel at your duties, and also tend to absorb the duties of others due to your efficiency and effectiveness. As you move up the professional ranks… the can duties double, triple, then compound… causing a slow burn-out you never saw coming! I often