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Have you ever shopped at a store and when it was time to be served or checked out it was as if the employee was angry at you for making them do their job or aggravated they had to stop their conversation with their coworker to assist you? Or, my favorite… the no eye contact, […]

I’d like to preface this by saying this is no knock on anyone in a leadership position with the title of Manager. You’ve earned your way up the ladder and congrats on your success! I’d like to share my definition of a Leader vs. a Manager; a leader positively influences, impacts, protects, makes decisions, and

In my employee days, I remember the “Big Boss” stopping in to see the facility and possibly talk to employees… you would have thought the President of the United States, The Queen of England, or any other “BIG Name” you can think of was coming over for Sunday Dinner! I watched my bosses and coworkers

Do me a favor, raise your hand if you’re busy? I ask this question from stages worldwide and when conducting Leadership Trainings and inevitably every hand goes up! Of course you’re BUSY, everyone’s busy, who’s not busy? Whether you’re the CEO of a company, a Supervisor leading a team, a Front-Line Employee showing up day

Hearing is a sense; one of the five senses most of us are born with and take for granted. A few of the simple pleasures I enjoy of life are hearing my kids play together, having coffee outside and listening to the sounds of the morning, or hearing my wife say my name (when she’s

Have you ever had a boss that has their hands in EVERYTHING? You respect their mind, their ability, and their passion… but if they interfere one more time, make one more change without you knowing about it, talk to your contacts; messing up existing projects, shares one more change with you at 1:30am or a

If you’ve been following my books and videos, you may have read or heard me speak about the importance of meetings within organizations. To be more specific… how to have effective, productive, and inspiring meetings. As a leader in a professional position of leadership or a leader of your own life… Meetings of this kind

Believe it or not… recognizing, appreciating, and effectively utilizing the superpowers of those on my Team was my weakest skill when I was first promoted to a leadership position! Like many new leaders, my best skill-set was being great at my craft… and you’re promoted and that’s no longer your job! Your job becomes doing

Middle Management can be hard! It’s one of the first steps of professional growth; as you’ve graduated from a Front-Line position, higher-ups have seen your professional worth, and believe you have what it takes to be in a position of leadership… It’s an exciting time; full of pride and anxiety! What no one tells you

Leadership within organizations can be an odd experience… I’ve found leadership positions to be given for odd reasons, accepted for logical reasons, and at times overwhelming due to the number of hats a manager, supervisor, leader must wear. Not in all companies, but many… if you sell a million dollars worth of product; you’ll eventually